Done for you

We set it up, move it, or run it for you

The panel does most of it in one click. When you would rather not, a FadeHost engineer builds the server, moves your modpack across, or keeps a server healthy month after month. Ordered from the panel, charged to your subscription, done by hand.

  • Setup for $10, once
  • Modpack migration for $15, once
  • Managed server for $9 a month
  • A reply within a working day

Server setup

$10 one-time

You tell us what you want; we build the server.

Modpack migration

$15 one-time

Moving a modded server here, or turning a client pack into a server.

Managed server

$9 a month, per server

One server looked after, month after month.

What each one includes

Plain jobs with a clear end. You keep the server, the files and the panel; we do the part you asked for.

Server setup

$10 one-time

  • World upload, or a fresh world with the settings you want
  • Plugins or mods installed and configured
  • Server settings, whitelist, operators, MOTD
  • A join check from outside before we hand it over
Order in the panel

Modpack migration

$15 one-time

  • Files and world copied from your old host or archive
  • Loader and pack version matched to your players' client
  • Client-only mods kept out of the server
  • A boot check, and the join page ready for your players
Order in the panel

Managed server

$9 a month, per server

  • Server, plugin and mod updates applied and checked
  • Crashes handled, with the fix explained in plain words
  • A monthly check-in on performance, disk and backups
  • Priority on tickets about that server
Order in the panel

How an order goes

Three steps, and a person on the other end of each one.

  1. 1

    Order from the panel

    Open Support in the panel, pick the service and the server it is for, add a note about what you want. The price is charged to your subscription when you confirm; a managed server is added to it.

  2. 2

    We read it and start

    The order opens a ticket with your server attached. A FadeHost engineer reads it and replies by email, usually within a day, with any question we still have and when the work will be done.

  3. 3

    You get a server that works

    We do the work on your server, check it from outside, and tell you what changed. Everything stays in your panel: the files, the settings, the backups.

The ticket your order opens

Service order: Modpack migration for Survival
Service: Modpack migration ($15.00 one-time)
Server: Survival (server_3f9a...)
Notes from the customer:
ATM10 1.3, files on the old host, keep the world.

Replies arrive by email. Access details for an old host go into a reply to that email, never into the order notes.

Questions

Who does the work?

A FadeHost engineer, by hand, on your server. There is no automation pretending to be a person here; the ticket is a conversation with someone who runs Minecraft servers every day.

How is it paid?

From the panel, with the payment method already on your subscription. Setup and migration are charged once, at the moment you confirm the order. A managed server is a monthly add-on you can remove any month.

How fast is it?

We reply within a working day, usually much sooner, and most setups and migrations are done the same day the details are complete. We tell you the date in the first reply.

What do you need from me for a migration?

Where the files are (an SFTP login on the old host, a zip, or the pack name and version), which version your players run, and what should be kept. Send access details as a reply to the ticket email, not in the order notes.

Does a setup include the modpack install?

Yes. Installing a pack, a plugin set or a mod list is part of setup. A migration is the same job plus copying an existing world and files from somewhere else.

What does managed cover, and what not?

Keeping the server, its plugins or mods and its settings healthy, handling crashes, and a monthly look at performance, disk and backups. Building new content, custom plugin development and moderating your players are not included.

Can I order for a server on a trial or the free tier?

Orders are charged to a subscription, so a trial needs a payment method first and a free server needs a paid slot. The panel says so at the moment you order.

Is there a guarantee?

If we cannot get the server working as ordered, we refund the order. Tell us in the ticket.

Can I do all of this myself?

Yes, and most people do: the panel installs modpacks and plugins in one click, imports a server from another host, and the docs cover the rest. The services are for when you would rather not.

Do you offer bigger custom work?

Networks, events and studios are handled case by case; write to us from the panel or through the business page and we quote it.